The second-hand marketplace Shoppers Express Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
